Features and Pricing Summary:
Network: Servers in 4 countries
Refund Policy: 30 day guarantee
Retail Price: $4.99 a month
Discount Price: 40% off
Welcome to our review of FrootVPN. This little known provider was created in 2014 as a free service, and quickly gained visibility because of a shout out that was run on the front page of The Pirate Bay (TPB). Since those days, they have started charging for their service, but it is still one of the lower priced VPNs on the market. Graphically, the site has a very smooth and polished feel to it. Like many of their competitors, they claim to be the best VPN service. In this review, we will see if we agree, and find out what factors separate it from others.
Pricing and Discounts
There are several things that can make a VPN desirable, and one of them is price. FrootVPN used to be free, but now there is a subscription fee involved. In all honesty, we prefer to see some cost to a VPN service. That is because we can see how they make their money. There is always an amount of suspicion surrounding free services. That said, here is a run down of their pricing. At $4.99/mo, their service is reasonably priced. The next length they offer is $11.97 for 3 months. That is a 20% savings, and brings their monthly price to $3.99. Their best deal is on a year of service. It is $35.88, which brings down their price to $2.99/mo. As you can see, there is some cost, but it is very reasonable. Payment types they accept are traditional favorites. Those are credit cards, PayPal, Bitcoin, Giropay, and Webmoney. All of those have their strong points, but we like to see that they use Bitcoin. That can provide an extra layer of anonymity for payment options.
FrootVPN mentions some features that they have, but most of them are not unique. They also don’t have any software to speak of, so we will show you the non specific OpenVPN software. There is one unique feature that we have found. This is the router feature they call No NAT. What this means, is that they offer no Network Area Translation. Simply put, it is a way to avoid third party interception. The rest of the features they mention are pretty standard in the field. Things like privacy protection and no logs are both mentioned. They also allow p2p traffic. We specifically like their ability to have 3 simultaneous connections, and their 30 day money back guarantee.
FrootVPN has servers located in four different countries. Those countries are the US, Canada, France, and Sweden. Of course, we would like to see more choice in servers and locations, but they are still a fairly new service and very reasonably priced. The four they list are among some of the most popular.
Speeds can be important, especially if you plan on streaming content. Because the data while using a VPN is encrypted, you can expect some speed loss. 25% or less is considered to be within the normal range. As you can see, the speed loss we got with the only server in the US gives us a high ping rate (server lag) and an 83% speed loss. That is beyond normal levels. We would like to see them improve on their speeds. Even though the service allows for p2p traffic, those transfer rates are relatively slow by today’s standards.
Security and Privacy
FrootVPN offers the standard protocols you would expect. Those are PPTP, L2TP, and OpenVPN. Though we were unable to locate it on the website, we contacted support and learned they use the industry standard of AES-256 bit encryption. We always recommend using the OpenVPN protocol for the best mix of privacy and speed. They also do not keep any activity logs.
Though FrootVPN is new to the market, they have 24 hour support of their products. Through their website, you may reach them 24 hours a day. Additionally, they offer step by step setup guides for different devices. It is unknown what the turn around time is on support, but we received a fast response to our request. If you do have a question, all you need to do is contact support through their website, and they will assist you.
Unfortunately, FrootVPN does not offer any custom software. However, that means it can be setup on almost any device that has an internet connection. Those include Linux/Ubuntu, Windows, Mac, iOS, and Android. On their website, they say that an Android app should be available soon. That would be a welcome addition for many mobile users.
Signing up for a VPN service should be easy, and FrootVPN agrees with that idea. They say that you can sign up in 10 seconds. Though it may not be quite that quick, it is fast. To sign up, click on the link at the top of their website that says buy VPN.
- Fill out the information as shown by the image. You only need to fill in a user name, password, and email address here.
- Select method of payment. Again that can be credit card, PayPal, Bitcoin, Giropay, or WebMoney. If you want to auto renew, click the box that says please auto-renew my subscription.
- The next arrow shows the checkout button. Click checkout, and you can begin to enjoy the benefits of using your new VPN service.
And there you have it. Just fill out the necessary information, select the payment information you wish to use, and you are done.
How to Use FrootVPN for Desktop
Using FrootVPN for desktop can be tricky, since they do not offer any software. Once you get past the initial setup, using the service is not difficult. For the sake of this demonstration, we are going to use the OpenVPN client for Windows, but FrootVPN has guides for the others. You will find that the setups should be similar. Please feel free to check out the full version of this guide on their website if you have more specific questions.
- On their website, click the link at the top of the page that says “Support & FAQ”. Once there, click on “Installation Guides”. That will bring up a screen that gives you many different set up options. We will choose OpenVPN for Windows 10 here.
- Next, download the OpenVPN software, and the configuration file that they mention.
- Install and launch the program you just downloaded.
- Right click and copy the config file from your downloads folder, and paste it in to the program files> OpenVPN> Config folder. You will then see an icon that looks like this in your tray.
- Right click on that icon, and select the server you just downloaded. From there, go to connect. A window will pop up asking you to put in your user information. That is the one you set up.
- Click ok, and you are connected. If you want to use other servers, you need to log on to the website and go to the “My Account” section. The files you need to download and configure the same way are located right there.
If you have correctly downloaded and configured everything, you will see the grey icon turn green, indicating that you are connected. After going through those steps the first time, it does get easier. You would just right click on the icon in your tray and connect. For Mac, the procedure is similar, but the installation process is more straight forward. You can use the guide to assist you, or if you have issues, the support team will help as well.
How to Use FrootVPN for Mobile
To connect with a mobile device, the procedures are very similar. FrootVPN does not support OpenVPN for Android, but it does for iOS. You need to go to the App Store for iOS, and download the OpenVPN Connect client. Afterwards, follow the procedures as it tells you on the website. Again, installation guides for other protocols and devices are listed on the website.
Favorite features of FrootVPN:
- 24/7 Support with fast turn around
- 3 simultaneous connections
- 30 Day money back guarantee
- No activity logs kept
- Very reasonably priced
Thoughts to make FrootVPN better:
- Increase network speeds
- Increase number of locations and countries
- Add custom software for desktop and mobile
In conclusion, FrootVPN is a very reasonably priced service if you have some technical ability. If not, you may find the service more difficult to use than others. We like that they offer support for 3 connections, and their generous 30 day money back guarantee. That is one of the longest in the industry. It also should be enough time to test the service and make a good decision.